Privacy Policy

Last updated: September 7, 2026

This policy explains how personal information is handled when you visit stilettoknife.ca, use an account or contact our team. For privacy questions or requests, please use our Contact Us page.

Information collected and its purpose

Information you provide can include your name, email address, telephone number, billing and delivery addresses, account details and messages. This information is used to administer your account, respond to enquiries, maintain transaction records and handle service requests. Please do not send passwords, full payment card numbers or unnecessary identity documents in a message.

When you visit, the website and its service providers may also receive your IP address, browser and device information, pages viewed and technical error data. These details help operate the website, diagnose problems, protect accounts and understand website usage.

Website services and sharing

This website runs on WordPress and WooCommerce. Hosting and technical service providers process information needed to operate the website. Information relevant to a transaction or support request may also be shared with the service providers involved in handling it. Access by website administrators is used to manage accounts and respond to requests.

Google Analytics is used to understand website usage. Google may process technical and usage information under its own Privacy Policy. Other external websites and services have their own privacy practices. Following an external link does not place that service under this policy.

Service providers may process or store information outside your province or Canada. Information processed in another jurisdiction may be subject to that jurisdiction’s laws. Information may also be disclosed when required by applicable law.

Cookies and browser controls

Cookies are small files stored by your browser. WordPress and WooCommerce use cookies for functions such as login, sessions and remembering selections. Analytics services may use cookies to measure visits and usage. The cookie notice links to this policy; it is not a detailed cookie preference centre.

You can use your browser settings to delete or block cookies. Blocking cookies may prevent account and session features from working correctly. Google also provides an Analytics opt-out browser add-on for supported browsers.

Consent and communication choices

Information you submit is used to handle the purpose of your request. Optional marketing communication requires your consent; sending a service enquiry is not an instruction to subscribe. You can withdraw marketing consent through an unsubscribe option in a message or by contacting us. Withdrawing marketing consent does not stop necessary replies about an existing request or account.

Retention, access and correction

Retention depends on the type of record, the purpose for which it is held and applicable record-keeping requirements. You may contact us to ask about information held about you, request a correction, request deletion or withdraw consent. We may need to verify your identity before responding. Some information may need to be retained for legal obligations or an unresolved matter; a deletion request does not automatically remove every record or backup.

Security

This website uses HTTPS to encrypt information in transit between your browser and the website. No internet service or storage system can guarantee absolute security. Keep your account password private and contact us if you suspect unauthorised access.

Children’s information

This website is intended for adults. If you believe a child has provided personal information through this website, please contact us so the information can be reviewed and an appropriate removal request handled.

Policy updates and privacy questions

Updates will be posted on this page with a revised date. If you have a question, concern or privacy request, use the Contact Us page and state that your message concerns privacy.